Privacy Policy for M.C. Herbs

This Privacy Policy herein delineates, in comprehensive detail, the protocols and methodologies by which M.C. Herbs (referred to as "we," "us," "our," or the "Site") undertakes the collection, utilization, retention, disclosure, and safeguarding of personal information in the context of the various interactions and transactions users engage in on the platform mcherbs.co (the “Site”) or any affiliated communication channels (collectively, the “Services”). For the avoidance of doubt, references to “you” and “your” denote you as the user engaging with our Services in any capacity, whether as a customer, browser, or any other entity from whom information may be collected pursuant to this Privacy Policy.

Your engagement with the Services, in whatever capacity, is interpreted as an acknowledgment and acceptance of the terms delineated herein. Therefore, your access or use of the Services constitutes an unequivocal consent to our practices regarding data collection, processing, and disclosure, as elaborated in this document. Should you object to any stipulations herein, we advise refraining from further engagement with the Services.

Amendments to This Privacy Policy

This Privacy Policy is subject to iterative modifications to reflect the evolving regulatory landscape, changes in our data handling practices, or other operational or legal imperatives. Upon amendments, the updated Privacy Policy will be duly posted on the Site, with corresponding changes to the "Last Updated" date and any additional notifications as mandated by prevailing law.

Mechanisms of Data Collection and Utilization of Personal Information

To operationalize and provide the Services, we systematically collect personal data over a rolling 12-month cycle through various channels, tailored to the nature of user interactions. The particular type and scope of information collected correspond to the specific nature of your interaction with us.

In addition to the specific applications outlined below, information obtained may also be utilized to facilitate communications, deliver promotional content, administer the Services, adhere to any applicable legal stipulations, enforce our Terms of Service, and safeguard the integrity of the Services, inclusive of our rights and those of our users.

Types of Personal Information Collected

The specific personal data categories we obtain about you are contingent upon the manner in which you interact with our Site. When we refer to “personal information,” we are identifying data that explicitly or implicitly relates to, describes, identifies, or can be reasonably associated with you. Detailed below are the primary categories and specific types of personal data we may collect.

Information Collected Directly from Users:
You may voluntarily submit information directly through our Services, including but not limited to:

• Basic identifying information such as name, address, contact number, and email.
• Transactional data, including name, billing and shipping addresses, payment details, and contact information.
• Account-specific information such as username, password, and security responses.
• Engagement data including viewed items, cart contents, and wishlist additions.
• Customer service interactions, encompassing any details shared in communications with us, such as messages sent through the Services.

Certain functionalities within the Services may necessitate that you provide specific personal information to gain access. Electing to withhold this information may consequently limit or restrict access to these functionalities.

Information Collected via Cookies and Similar Technologies:
We automatically gather data regarding user interactions with the Services (“Usage Data”), primarily facilitated through cookies, pixels, and analogous technologies. Such Usage Data includes access specifics, account interactions, device details, browser information, network connectivity status, IP address, and broader engagement metrics within the Services.

Data Acquired from Third Parties:
In certain cases, we may obtain data from external sources, including vendors and service providers who gather data on our behalf:

• Supporting Vendors: Companies that enable the functionality of our Site and Services, such as Shopify.
• Payment Processing Partners: These entities handle sensitive financial details (bank account information, credit/debit card specifics, billing addresses) necessary to complete transactions and deliver Services per our contractual obligations.
• External Tracking Technologies: When interacting with our Site, engaging with emails, or utilizing the Services, third parties we collaborate with may utilize tracking mechanisms (pixels, web beacons, SDKs, third-party libraries, and cookies) to acquire data.

We apply the same standards of data protection to all third-party information in compliance with this Privacy Policy. However, M.C. Herbs assumes no responsibility for the veracity of third-party data or for the policies and practices of any third party. For further clarification, see the section titled Third-Party Websites and Links.

Utilization of Collected Personal Information

Service Provision and Order Fulfillment:
To fulfill our obligations under our contractual engagements, we use personal information to deliver Services, including processing transactions, managing user accounts, and coordinating order logistics.

Promotional Activities:
Your data may be used to conduct targeted marketing campaigns, tailored advertisements, and promotional communications across email, SMS, and direct mail channels, contingent on your consent.

Security and Anti-Fraud Measures:
We employ your data to identify, investigate, and mitigate possible fraudulent, illicit, or malicious actions within the Services. Registered users bear the onus of safeguarding their login credentials.

Client Communication and Support:
For purposes of legitimate interest, we may use your data to improve service response times and maintain client relationships.

Cookies

We deploy cookies for diverse functionalities, from site personalization to analytics. For comprehensive details, consult Shopify’s Cookie Policy at https://www.shopify.com/legal/cookies. You may opt to adjust your browser settings to manage cookie preferences, albeit with the caveat that blocking cookies may detrimentally affect the user experience.

Disclosure of Personal Information

We may, under certain conditions, disclose your data to specific third parties:

• Service Providers: Including, but not limited to, IT support, payment facilitators, data analytics providers, customer support entities, and fulfillment/shipping partners.
• Affiliates: We may disclose your information within our corporate structure to foster operational efficiency.
• Legal Compliance: Disclosure may be necessary for compliance with legal obligations or to enforce service terms.

In the past 12 months, personal data shared with external entities includes identifiers, transaction data, and online activity data for promotional purposes. We do not engage in profiling or inference-based usage of sensitive personal data.

User-Generated Content

User submissions in public domains are accessible and visible to others. M.C. Herbs disclaims responsibility for the safeguarding or use of data disclosed in such settings.

External Links

Links to third-party sites are provided for user convenience, but M.C. Herbs does not endorse or assume responsibility for the practices of external entities. Publicly shared information on social platforms is subject to their privacy standards.

Data Security and Retention

We enforce stringent security measures but cannot guarantee absolute security. Data retention varies based on account maintenance, legal obligations, and other factors.

User Rights

Depending on jurisdiction, users may have specific rights, including data access, deletion, correction, portability, and opt-out preferences. Users in certain areas may signal privacy preferences via browser controls. Verification processes may apply to ensure identity before responding to requests.

Complaints and International Transfers:
If you have grievances regarding data handling, please reach out through our provided channels. International users should be aware that data may be processed in regions with varying legal protections.