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Refund Policy

At MC Herbs, we are committed to ensuring your satisfaction with our products. If, for any reason, you are not completely satisfied with your purchase, we offer a straightforward refund policy as follows:

Returns

  • To initiate a return, please contact our Customer Support team via email within 60 days of receiving your order.
  • The product must be unopened and in its original packaging to be eligible for a return.
  • Return shipping is free. You do not need to pay for the return shipping label. Our Customer Support team will provide a prepaid return shipping label once your return is approved.

Refunds or Replacements

  • Upon receiving the returned product and confirming its condition, we will process your refund or replacement.
  • You can choose between receiving a refund for the purchase price or opting for a replacement product, whichever suits your preference.

60 Days Free Return

We offer a generous 60 day return window with free return shipping to provide you ample time to evaluate your purchase and ensure it meets your expectations. If you decide to return the product within this timeframe, we will process your return promptly and in accordance with our policy.

Contact Us

If you have any questions or need assistance with your return, please do not hesitate to contact our Customer Support team at support@mcherbs.co. We are here to help and ensure a seamless return process for you.